退款政策

Returns & Exchanges not accepted
Due to the nature of print-on-demand, once your order was placed, your product was produced especially for you. Therefore we do not accept returns or exchanges, but please contact me if you have problems with your order. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as custom orders or personalized items). Please get in touch if you have questions or concerns about your item.

Unfortunately, we cannot accept returns on instant digital downloads, sale items or gift cards.

Please get in touch with me at jordan@athousandelsewhere.ca with any questions or concerns.